Celestar Diamonds provides a lifetime craftsmanship warranty covering manufacturing defects in materials and workmanship. This warranty applies to the original purchaser and remains valid for the lifetime of the product. If a defect is confirmed, the item will be repaired or replaced at our discretion.

The lifetime craftsmanship warranty covers verified manufacturing defects, including structural issues with the setting or metal, and loose stones resulting from workmanship-related faults. Coverage applies only under normal wear conditions and after inspection approval.

The warranty does not cover normal wear and tear, scratches, dents, metal thinning, lost or stolen items, or damage caused by misuse, impact, or accidents. Damage from chemicals, heat, water exposure, or improper care is excluded. Any repairs, resizing, or alterations performed by third parties will void the warranty.
Loss of diamonds or gemstones due to wear, impact, or insufficient maintenance is not covered. Customers are responsible for insuring their jewelry against loss or theft.

One complimentary ring resizing is available within 12 months of delivery, subject to design limitations and size range guidelines. Certain styles, including eternity bands or complex designs, may not be eligible. Resizing must be performed by Celestar Diamonds to remain covered under warranty.

Eligible items may be returned within 30 days of delivery, provided they are unworn, unaltered, and in original condition. All certificates and documentation must be included. Custom-made, engraved, or altered items are final sale. Returns are subject to inspection and approval before a refund or exchange is processed.

All orders are shipped from within Canada after quality inspection. Shipments are fully insured and require signature upon delivery. Estimated delivery timelines vary by product and will be communicated at checkout. Celestar Diamonds is not responsible for delays caused by carriers or incorrect delivery information provided at checkout.

To the maximum extent permitted by law, Celestar Diamonds’ liability is limited to the repair, replacement, or refund of the purchase price of the item. Celestar Diamonds is not liable for indirect, incidental, or consequential damages arising from the use or inability to use any product, except where prohibited by law.